Kolmol: Grocery delivery in Calgary

Kolmol: Grocery delivery in Calgary

Enter: Kolmol

Kolmol! Have you ever had one of those days where little darling baby Susie will just not get her ish together, so you’re stuck at home dealing with the little fusspot instead of getting much needed diapers and a metric fuckton of java to keep your parental nerves from fracturing altogether?

Update! As of March 26, 2017, it appears Kolmol is no longer in business. Their website is dead, their social media accounts deleted. So long Kolmol, Calgary just wasn’t ready for you yet.

Kolmol

Oh Crap

Enter KOLMOL!

New to the Calgary market, KOLMOL promises to let you peruse Costco and Superstore items, add them to your cart, check out and have the items delivered to your home. Oh, and they are going to do it in the same day.

kolmol

 

You heard me. No needing a Costco membership, no loading the aforementioned fusspot into the car for a trip to one or two stores, no looking for stuff, no standing in line, no buying 204 things you didn’t need in the first place!

 

Kolmol

I love you almonds

No one ever needs that many almonds.

Some History

In my life before Crackmacs, before Mr and I met, in the land of the beforetime when I was single and either always working or sleeping, I used a now defunct service called Pic N’ Del, a delivery system that worked from the Co-op database.

It was horribly understocked, they frequently messed up my orders, and it needed to be at least 24 hours in advance. For all it’s faults though, it was still a huge timesaver and I shed real grown up girl tears when it closed up virtual shop.

 

kolmol

 

KOLMOL operates off of their website www.kolmol.com where you sign up for an account using either your email or Facebook.

 

kolmol

 

You then have the choice of Superstore or Costco or BOTH to shop from. The selection is growing daily, as the service just launched a week or two ago, so there is a noticeable gap of products missing. Like all pasta and sauces for the pasta. I like pasta.

 

kolmol

 

If you don’t see what you’re looking for (PASTA) you can simply make a request. I personally did that tonight and when the first Superstore was out, they went to a different location! They even let me text the shopper a picture of the product, as he wasn’t familiar with it.

 

kolmol

 

Once you are all finished ordering, select your delivery time slot. I ordered at 5:00pm and at 8:00pm my order was delivered. They did aim for an earlier time frame but with my special item, a two store trip, and it being in rush hour coming into the downtown core, 3 hours is a damn fine time from order creation to delivery. DAMN FINE, I SAY.

I had also told the driver that I would be happy with any delivery time that allowed me to continue to stay at home in my pajamas.

 

kolmol

 

Now, nothing is ever perfect and this wonderful little new service isn’t without it’s hiccups. While it is possible to order using your phone, as I did, it’s a bit glitchy, it’s not obvious in how to use it at first, and it jumbles text on top of itself.

The ordering system messes up the quantities both on the customer’s end and on the shopper’s end. I ordered 10 of something but it only went through on my end as 1. I ordered 4 loaves of bread but the shopper’s list only showed 1 quantity for everything.

 

kolmol

 

Fortunately, there is also a live chat system where you can chat with an agent who will handle any questions or order issues. I clarified that my special item was to be 10, not 1 and they made sure I got 10!

 

kolmol

 

There is a delivery charge that is dependent on the cost of your order and applies to each store. Since I don’t drive I factored in a membership to Costco, the cost of transportation to both stores, shopping time, and trying to carry it all home either on transit or in an expensive cab.

 

kolmol

 

I spent $15.98 on delivery and all I had to do was spend time on my phone shopping and then open the door and have food given to me! Who doesn’t love having food handed to them?

I would not only recommend this service, but I will be using it all the damn time. Seriously, they brought me 18 kg of cat litter and 6 lbs of apples! My back is singing with joy right now.

An Update

at 730am Kolmol emailed me an updated receipt and let me know my missing items were credited back to my account after the difference was calculated with my special request item.

 

Kolmol

 

Final Thoughts

Some of the prices are high and sales aren’t reflected in the pricing. However if you know what an item should cost and you know what your time is worth, this service could be the answer for you.

We had a great experience and will definitely use it again. We may even “carpool” our groceries with our neighbors!

Leave a Reply